How long does the regular boat tour take in total?
– From when we start pickups in Valencia until we return from the caves, the estimated duration is around 4 hours, though the exact time depends on group size and pickup locations. We don’t usually exceed 4 hours.
How long does the speleo-kayak activity take in total?
– This activity lasts longer than the regular tour. You’ll need to arrive 30 minutes before the experience, and the in‑cave kayaking lasts 1 h 45 min. The full duration is approximately 4–5 hours.
What will the cave tour be like?
– Regular boat tour:
From pickup to return to Valencia, you’ll have an official Valencia&Go guide in Spanish and English (also in Italian and Polish the operational days) who’ll share key information about Valencia and the wonders, history, and curiosities of the Caves of San José.
Once you reach the caves, you’ll board a boat, guided by a boatman (possibly Spanish‑only), who’ll highlight the main natural features.
If you have any questions, feel free to ask the Valencia&Go guide at the cave exit.
– Speleo‑kayak tour:
From pickup to return, you’ll be accompanied by the same official bilingual guide sharing insights about Valencia and the caves.
Upon arrival, you’ll prepare with a skilled adventure-sports instructor who’ll guide you through the caves by kayak, providing extra curiosities (possibly Spanish‑only).
For any questions, the Valencia&Go guide at the exit will be happy to assist.
Will we have time to swim in the river?
– Regular tour: No, is not allowed to swim.
– Speleo‑kayak: Yes, there is a section where you can swim.
Are snacks included?
– No food or snacks are included, but you’ll have a few minutes to grab coffee and toast at nearby cafés.
If I arrive by cruise ship, can you pick us up at the terminal?
– Yes. Select the “cruise terminal pickup” option to join a smaller group and enjoy a panoramic Valencia tour with more city insights.
Is it cold inside the caves?
– The caves maintain a constant 20 °C (68 °F) year-round. It feels cool in summer and pleasant in winter. We recommend bringing a light jacket or sweater.
What is the exact pickup location?
– The day before, we will send you a WhatsApp message (or email if you don’t have) with the exact pickup details and a Google Maps pin.
What clothes should I wear?
– Comfortable clothing.
Can I eat or drink during the tour?
– You may bring food, but eating or drinking on the bus or inside the cave is not allowed.
Will we have free time?
– You’ll have 30 minutes of free time for restrooms, cafés, and souvenir shops.
???? Can I take photos inside the caves?
Yes, you may take photos only in designated areas and always with the boatman/guide’s permission. For safety and to protect the cave fauna, flash photography is not allowed. Some tunnel sections are narrow or low—stay alert and avoid distractions with your camera.
What have I booked?
– Regular San José caves tour: Transport from several pickup points + official bilingual guide + booking management (bus + guide + booking — so you only worry about enjoying yourself!).
– Regular tour with cruise‑terminal pickup: Premium cruise terminal pickup, smaller group, panoramic Valencia tour + bilingual guide + booking management.
– Speleo‑kayak: Transport from pickup points + bilingual guide + kayak equipment + kayaking instructor + booking management.
Do we return to Valencia after visiting the caves?
– Regular tour: return to the same location as pickup.
– Cruise pickup: return to cruise terminal.
– Speleo‑kayak: return to the same pickup point.
If I check out of the hotel with luggage, can I bring it on the bus?
– Yes, but only cabin‑sized luggage or small backpacks. Please inform us in advance to ensure space.
If I drive to the Torres de Serranos meeting point, where can I park?
– There’s a cost‑effective parking lot, less than 10 minutes’ walk away: Parking la Torreta.
If I take public transport, how do I reach the meeting point?
– NH Valencia Center: EMT Metro stop “Turia” (lines 1 & 2), bus C2 or 95 (Bus Station).
– Torres de Serranos: closest to the city centre. Bus lines L1, L2, L3, 28, 95, C1.
– Ciudad de la Justicia: closest to the City of Arts and Sciences. Bus lines L191, 13, 14, 25, 95, Tram stop “Ciudad de las Artes y las Ciencias” (line 10).
